Is Oakville a great place to live? Town has questions, hoping for answers from residents

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Published February 13, 2024 at 10:36 am

Oakville Town Hall

Is Oakville a great place to live? Would you recommend it to friends? What needs to be improved?

Every two years, the Town of Oakville asks residents these questions and more in an effort to steer where council should invest tax dollars.

“This biannual Community Satisfaction Survey helps the Town understand what the needs, wants and expectations are for our community,” said Mayor Rob Burton.

“I encourage residents to participate and share their valued input so Council and staff can identify opportunities to improve and ensure our community remains a vibrant place to live.”

The online survey is available until March 8 for residents to share their candid feedback about town services and whether they meet the community’s expectations.

And beginning Friday, Feb. 16, residents who are 18 years or older may be contacted by phone on behalf of the town. The telephone survey will take about 15 minutes to complete and will be strictly confidential, anonymous and voluntary.

Participants will be asked to share their opinion and the interviewer will ask questions related to livability, the effectiveness of the town’s communications, service usage and priority areas where the town can strengthen its programs and services.

“Our staff is deeply committed to serving and providing the programs and services that meet the needs of our community,” said Jane Clohecy, Chief Administrative Officer.

“We’re looking forward to hearing how the community feels so we can help identify where enhancements need to be made and where our efforts should be focused.”

Results of the survey will be shared on the Town website in the spring.

For more information about the Community Satisfaction Survey, visit oakville.ca.

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