Oakville home to one of six new ServiceOntario centres inside Staples stores


Published January 29, 2024 at 11:04 am

Oakville will be home to one of the six new ServiceOntario centres located inside Staples Canada stores.

Opening officially on Thursday, Feb. 1, the new ServiceOntario kiosk will be located in the Staples located at 2460 Winston Churchill Blvd., on the southwest corner of the intersection on Dundas St.

“By partnering with an experienced, established retailer with a strong community presence like Staples Canada, we can create simpler, faster and better ways to connect Ontarians to the vital services they depend on,” said Todd McCarthy, Minister of Public and Business Service Delivery.

“Our retailer partnership program will enhance the customer experience and meet the needs of communities by bringing government services where people live, work and shop.”

The government says the new Staples locations will make it easier and more convenient to access government services such as applying for or renewing health cards and driver’s licences.

The Staples Canada model is projected to save about $1 million over the duration of the three-year pilot, according to the provincial government.

“The new centres provide extended operating hours, increasing service hours by 30 per cent compared to the centres they are replacing,” said a spokesperson. “The centres also offer readily available parking, access to public transit routes and access to retail services all in one convenient hub.”

In addition to Oakville, other locations getting new Staples Canada-operated ServiceOntario centres are Newmarket, Toronto, Strathroy, Tillsonburg, and Welland.

“We are pleased to welcome ServiceOntario full-service centres at six of our store locations,” said Rachel Huckle, president of Staples Canada. “We believe this pilot project will demonstrate that our stores will be a convenient option for busy Ontarians, offering more flexible hours to provide better access to the services they rely on.”

Additional ServiceOntario centres will open in Staples Canada stores in Hamilton, Keswick and Toronto later this year.

Appointments for the Staples ServiceOntario centres and other centres across the province can be booked here or by calling ServiceOntario at 1-800-387-3445 (TTY 1-800-268-7095).

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