Porter Airlines to suspend service

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Published March 18, 2020 at 2:37 pm

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Porter Airlines has announced that it will be suspending service in the wake of the coronavirus outbreak. 

“The speed of developments related to COVID-19 is shocking. It is having an unprecedented impact around the globe on businesses, economies and people,” Michael Deluce, President and CEO, Porter Airlines Inc., said in a letter to customers. 

“Porter supports the efforts of the Canadian, U.S. and global authorities in their responses. Government actions make it apparent that restricting activities by people in all communities is what’s required to keep everyone healthy, and ultimately to end this fast-spreading pandemic.”

Porter says it’s temporarily suspending flights at the end of the day on Friday, March 20 and will resume service on June 1. 

“This time period allows the COVID-19 public health crisis to diminish and then time for us to effectively restart operations,” Deluce wrote. 

Deluce said the airline intends to operate a schedule through Friday to ensure all customers can complete their trips or make last-minute travel arrangements. 

“This will occur as long as aviation and public health infrastructure allows us to do so safely,” Deluce wrote. 

Deluce says the company has waived change and cancellation fees for all its flights. Changes and cancellations can be made online. 

If you have an upcoming flight booked with Porter during the temporary suspension, the company will email you or your travel agent with information specific to your reservation. 

“It isn’t necessary to contact us at this time while we assist passengers with travel requirements between now and Friday,” Deluce wrote. 

“These are very challenging times for people. Let’s all do our part to take care of each other.”

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